Day to day
Key responsibilities
Test Planning & Execution
- Design, write, and maintain test plans and test cases for SaaS features and marketing website releases
- Carry out functional, regression, integration, and exploratory testing across web applications
- Define and document acceptance criteria in collaboration with product and engineering
- Manage and report on test coverage, flagging gaps and recommending improvements
- Oversee UAT processes, coordinating with internal stakeholders and clients where needed
Automation
- Contribute to and maintain automated test suites (e.g. Playwright)
- Identify the right balance between manual and automated testing for each area of the product
- Support the team in embedding quality earlier in the development cycle
Monitoring & Observability
- Proactively monitor observability and analytics dashboards (Signoz, OpenPanel Analytics, GA4, and similar) to track application performance and detect anomalies
- Keep a regular eye on support tickets to identify recurring issues, spot patterns, and feed findings back into test coverage and product priorities
- Produce clear, concise reports on application health, bug trends, and quality metrics for engineering and stakeholder audiences
- Raise the alarm early - you won't wait to be told something is wrong
Process & Collaboration
- Work closely with engineers to reproduce, triage, and verify bug fixes
- Champion QA best practices across the team - from definition of done to release checklists
- Contribute to a culture of shared ownership over quality, not just sign-off at the end